362 Reviews Found
Was this review helpful?
Confirmed Service Customer
I have a 2013 traverse LTZ with 103,000 mi. I was told that I MAY need an oil pan ($2,600). The traverse is garaged and there has never been a drop of oil on the floor, it's amazing how one would know that I may need an oil pan, the rear brakes I agree with. Thanks dg
Duane G.
REEDSBURG
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Excellent service, as usual. Facility is always clean, staff are always courteous, helpful and friendly. I have been treated as a valued customer each and every time I have had work done by the dealership and this is much appreciated.
Pixie F.
BARABOO
Was this review helpful?
Confirmed Service Customer
I’m always satisfied with the quality of service I receive from Don Larson service personnel. To my surprise, the service person contacted GM regarding the issue they identified and the diagnostic work and subsequent repairs (repairs done on 9/25) were covered in full by GM. The dealership is always clean and staff are always friendly.
Pixie F.
BARABOO
Was this review helpful?
Confirmed Service Customer
My experience had no surprises. What hey said they were going to do, they did!
Michelle K.
ADAMS
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Excellent vehicle care and professionalism!
Johnathon B.
WISCONSIN DELLS
Was this review helpful?
Confirmed Service Customer
Not happy with answer regarding service auto light You said you reset it and that should be good I'm headed cross country and don't like should be OK while traveling 2500 miles
Jim H.
LA VALLE
Was this review helpful?
Confirmed Service Customer
Evan was very nice and the mechanic that fixed the problem did a great job. Check engine light is off and my car idles properly now.
Samatha P.
Lyndon station
Was this review helpful?
Confirmed Sales Customer
Everyone at Don Larson was friendly and helpful. I would definintely recommend the dealership to my friends and family.
Renee S.
WISCONSIN DELLS
Was this review helpful?
Confirmed Service Customer
I was happy that someone finally listened to me about the vibration I've felt for months in the front of the truck. The front right bearing was bad and being a female, it is frustrating when I express concerns and get "blown off" by male service technicians. The clerk that assisted me was fabulous and genuinely listened to me concerns and followed through with her actions.
Michelle H.
SAUK CITY
Was this review helpful?
Confirmed Service Customer
I came in early on a Saturday morning with no appointment. I was warmly and professionally greeted. Less than 30 minutes later, my oil was change and I was on my way.
Philip R.
Baraboo
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Jeremy was perfect! Super kind! Super helpful!!! He is the best!!!
April F.
BARABOO
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Ordered a new truck and was unable to get the running boards I wanted and settled for a set show to me in a picture. They’re very cheap. I’m very unsatisfied with them. I’m am going to talk to them about it this Friday
Patrick S.
BARABOO