Customer Reviews

We had a lube, oil filter change, oil...

We had a lube, oil filter change, oil change and tire rotation completed on our 2009 GMC Sierra. Routine service; however done with the professionalism and care we have come to expect at Don Larson Superstore. A job well done!

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I had my car detailed on May 7th, 2013. I...

I had my car detailed on May 7th, 2013. I would like to start out by saying that the customer service was great! I took my car in to get the interior detailed which took about six hours, which was the estimated time i was given. I rented a car for the day since i knew it would take a while. When i came to pick my car up, i was a little disapointed to find that the car was not as clean as i expected it to be. The rearview mirror had spots on it, in between the seat and the console could have been vacumed better and the seat belts were not shampooed/cleaned at all. Those were minor things that i did not care too much about. Because i was not completely satisfied with the job, they comped the service but i still had to pay for the rental which was fine. I went home satisfied, but when my fiance went to look over the car he opened the trunk in which i forgot to check. Come to find out, it had not been vacumed at all and didnt look like anyone even touched it. This was a big disapointment to me because it seemed to be a complete waste of my time at that point. Even though i got the service for free, i still had to pay for the rental which was $45 plus $15 for gas. Its disapointing to know that i wasted money on a rental car. When i was told how the job would be done, the guys told me they would clean my car like they would as if they were going to put it on their lot. I dont think the owner would be too satisfied if a car looked like that on the lot (i.e. a dirty trunk). I would suspect that i would need to be spotless. The mechanics do a great job and you have great customer service team which is why i will keep coming back. However, i will not get my car detailed here again. Thank you for your time.

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Had mentioned to Sean Seaman awhile back...

Had mentioned to Sean Seaman awhile back that we would be looking soon for a 7 passenger vehicle. Talked to him a bit about Acadias, Enclaves, and Traverses. Stopped a few days ago and looked over the lot and noticed a couple of used vehicles that might fit our needs and budget. Spoke with Sean a bit and set up an appointment for a few days later. When I arrived Sean showed me the Acadia that had just come from auction and thought it was something I would be interested in. It was and we bought it the next day.

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I had 4 new tires put on my truck. Don...

I had 4 new tires put on my truck. Don Larson employees were extremely helpful and polite. I did not feel pressured and the job was done quickly. Thank you, Gary Stieve

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Tires for 2009 chevy Silverado, did take 2...

Tires for 2009 chevy Silverado, did take 2 hours to have completed, wasn't expecting to wait that long. Very satisfied with all work we have completed at Don Larson they are a class act service department.

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The Larson staff bend over backwards to...

The Larson staff bend over backwards to satisfy the customers. I have nothing but praise for their professionalism. KEEP UP THE GOOD WORK; AND THANKS AGAIN TO ALL HANDS! DON NIMMOW

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chev colorado 2011 The service dept did a...

chev colorado 2011 The service dept did a excellant job so did the mechanic that did the service work, thank you.

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2013 Equinox .......very happy with ...

2013 Equinox .......very happy with dealership

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I needed replacement of headlight bulb. ...

I needed replacement of headlight bulb. Scheduling was prompt and done as scheduled. Personnel were very kind and helpful even though it was obvious that the department was busy.

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I brought in my 2004 Buick Regal for oil...

I brought in my 2004 Buick Regal for oil change and new serpentine belt. The Service team at Don Larson has been servicing our vehicles since we moved to the area a couple years ago. I will not go anywhere else. Everyone in the service dept truly understands the value of customers. I trust their recommendations for our vehicles. They know our goals with both of our cars. Outstanding Service Dept!

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